contacto@tucallcenter.com      LOCAL 5623763444 | TOLL FREE 8444665522 | FAX 5623769222   +503 7425 1698

CALL CENTER OUTSOURCING

El Salvador has a state of the art telecommunications infrastructure, stable dollar-based economy, a sizeable bilingual workforce, competitive operation costs, and a government supportive of facilitating foreign investment


OUTBOUND PROCESS

In need of a boost in sales and marketing? Outsource your outbound call center to us and we will help you with what you need. We will follow-up with consistent reporting from a dedicated account manager, test unknown markets, develop good customer relationships and make your business a success.

LEAD GENERATION

We are focused on improving the return of investments and efficiency of a business’ sales and marketing operations. We want to help our customers improve and boost their revenue by determining, profiling and nurturing the right people for the account.

APPOINTMENT SETTING

Contacto® blends talent, technology and techniques to our appointment setting services. Our agents are professionals and trained to meet any quotas set.

TECHNICAL SUPPORT

It is important for a business to know and understand its products and services, this is because customers need to resolve an issue or answer a question as quickly as possible. Contacto® has tech support solutions that may help you understand what your product and/or service is all about.

COLLECTION

You can improve debt collection call center recovery rates and automate processes with the effective solutions at Contacto®.


INBOUND PROCESS

Excellent Customer service is one of the most important aspects of any business. Without it, your customer will not feel that they have chosen the correct company for their needs. That being said, let us make your customers happy by having them talk to professional and courteous agents available to take calls 24/7.

Customer Service

We are focused on increasing business profits for our customers. Contacto® is experienced enough to handle different kinds of calls and customers, and meet the requirements of our clients.

HELP DESK

Outsourcing your help desk services will let you focus on your business’ core services while giving your customers a satisfying response with regards to their queries.

ORDER TAKING

Contacto®’s agents for Order taking are trained and professionals in their jobs. We can convert sales into upselling and cross-selling everyday. You will not only get new customers, you will also retain your existing customers.

LEAD QUALIFICATION

Contacto® will not let you talk to a lead that doesn’t qualify to your terms. We will go through strict qualification process and make sure that you, as our customers, will talk to legitimate leads.

TECHNICAL SUPPORT

Choose a service that will fit the needs of your business. Our technical support service is designed to help a user of a product.

REQUEST A FREE QUOTE

Have an exciting project for us?

Awesome! We’d love to hear about it

LOCAL 5623763444 | TOLL FREE 8444665522 | FAX 5623769222
+503 7425 1698


CONTACT US TODAY

LET’S WORK TOGETHER

We can create a solution for you and your business based on the preferences of your customers.

By working with us, we can deliver a result that will contribute to the success of your company.


About Us

We are an Latin owned and operated business process outsourcing company strategically located in the heart of San Salvador, El Salvador (Est 2008). Our goal is to help small and mid-sized companies leverage their business by offering the global resources that were previously only available to the Fortune 500.

Contact Us
  address

308 ave Masferrer norte Colonia Escalon, San Salvador El Salvador

LOCAL 5623763444 | TOLL FREE 8444665522 | FAX 5623769222
+503 7425 1698
Mail : contacto@tucallcenter.com
Business Hours : 8:00 - 6:00