BPO CONSULTING
With over 10 years of experience operating in India, Romania, South Africa and the El Salvador, we provide top level Contacto® BPO consulting services.
WE EAT RED TAPE FOR BREAKFAST
Along with the benefits and tremendous cost savings, comes lots of red tape. Working with an experienced BPO consulting service firm who has been there and done that, is the best way to protect your offshore business venture in the El Salvador.
SALES
For businesses that are focused on growing, increasing the effectiveness of your sales effort is essential. When the potential of the company’s sales are realized, there will be a boost on the business revenues and a breakthrough on the company’s financial results.
CUSTOMER SERVICES
If you want to be successful in your business, you have to be clear on what your customers like, need and want. Contacto® wants you and your business to be successful. We combine research, consultation and training to help you, our clients, know and develop customer service techniques that will meet the expectations of your customer and/or target market.
TECHNICAL SUPPORT
It is important for a business to know and understand its products and services, this is because customers need to resolve an issue or answer a question as quickly as possible. Contacto® has tech support solutions that may help you understand what your product and/or service is all about.
IT MANAGEMENT
As the IT industry becomes more and more advanced, it is highly important that your IT system is properly aligned and coordinated with the needs of your business. Contacto® is committed to helping you in making decisions with regard to your IT infrastructure.
HUMAN RESOURCES
Strong leaders, strong people, strong team — these are all linked to the success of a company. Contacto® will help you strike the right balance of system, hiring process and choosing talents so that you can stay ahead of your competitors.
TRAINING
Contacto®’s Training consultancy is tailored to meet the needs of the BPO industry. Our programs are conducted by professional consultants who have been in the business for a long time.
COACHING
We partner with our clients to create coaching solutions that are made and tailored to the needs of the customers that they need, and are coordinated with the goals of the business.
EFFECTIVE REPORTING
Effective and proper reporting is an important tool to produce reliable information for the company so that decisions are properly made for the betterment of the company. Contacto® has ways to help you do this.
Let us help you focus on your sales while we organize your stuff
EL Salvador is the faster growing Outsourcing location in America. Great Benefits! Save Up to 50% on your operational costs. Central Estándar Time Zone
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LOCAL 5623763444 | TOLL FREE 8444665522 | FAX 5623769222
+503 7425 1698
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